Shipping & Delivery
Order Processing & Shipping Information
Orders are processed the same day, Monday through Friday (excluding holidays), from New York, NY. Product availability is not guaranteed. If an item is unavailable or delayed, we will promptly notify you via email or phone.
All shipments within the Continental U.S. are dispatched via UPS or USPS with a signature requirement, unless otherwise requested. Should you opt for no signature, please note that DejaVu is not responsible for any loss or theft once the package is delivered. For international orders or shipments outside the Continental U.S., please contact us via email to place your order. Additional shipping fees apply, and we will arrange for USPS Priority Mail International with third-party insurance coverage.
Please be aware that customs duties may apply for international shipments, depending on the destination country. DejaVu is not responsible for the payment of these duties, which will be the responsibility of the buyer.
Once your order has shipped, you will receive a confirmation email along with a tracking number.
Shipping Methods & Rates
| Shipping Method | Order Value | Location | Cost | Delivery Time |
|---|---|---|---|---|
| Ground | All orders | New York Metro Area | FREE | 1-5 business days* |
| Ground | All orders | Continental U.S. (Outside NY Metro) | FREE | 2-7 business days* |
| Expedited | All orders | Continental U.S. | $80 | 1-3 business days* |
| Expedited (Heavy Goods) | All orders | Continental U.S. | $120 | 2-3 business days* |
| Ground | All orders | Canada | $85 | 8-10 business days* |
*Please allow an additional 1-2 business days for deliveries to rural areas.